Shipping policy

IS SHIPPING FREE? 

Shipping is calculated by Australia Post At Checkout  AUSTRALIA WIDE on all items.

 

WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES? 

If you have a multi-item order, each item may be shipped from the a different local warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible! 

 

WHEN WILL I RECEIVE MY ORDER? 

Orders are shipped out directly from any of our many domestic warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, Australian Buyers please allow an estimated time mentioned on checkout for your purchase (varies from product to product). Please note, that due to the extreme popularity of our offers, these are only estimates.

 

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL? 

All of our orders are sent with insured shipping and handling (Only If you paid for insurance during checkout). If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured (Only If you paid for insurance during checkout), we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

 

DOMESTIC POSTAGE 

Free postage on all orders posted around Australia. Excludes P.O. boxes.